Team: 1 engineer and 1 UX designer, provided through EBP
Partners: EBP, three Zurich-based Gemeinden, and a large Swiss IT company responsible for infrastructure and data privacy
Focus: Intake of new municipal procedures
Status: Proof of concept with three Gemeinden in the canton of Zurich, running since May 2026; a handover to EBP is being explored
Screenshots
Citizen portal: applications listed with a clear status timeline for the person who submitted them.Caseworker view: document data extraction with an AI assistant available in the adjacent tab.Admin overview: case load, users, and AI usage tracked across the pilot Gemeinden.